Last modified 13 November 2019
Introduction
These terms and conditions apply between you, the patron of the Sunflowerfest event (the “festival“) and Sunflowerfest Unlimited CIC (“we“, “us“, “our” or “Sunflowerfest“), the organisers of the festival.
Please read these terms and conditions very carefully, as they affect your legal rights.
Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon purchase of tickets. If you do not agree to be bound by these terms and conditions, you should not purchase tickets.
In these terms and conditions “staff” means any individuals attending the festival who is either (a) employed by Sunflowerfest and acting in the course of their employment or (b) engaged as a consultant or otherwise providing services to Sunflowerfest and accessing the site in connection with the provision of such services.
“You“, “attendee“, “the public” or “patron” means any individuals attending the festival and who are not staff, except staff who are off-duty.
“Kids” means any individuals attending the festival who are aged 12 or under. “Teens” means any individuals attending the festival who are aged 13 to 17. “Children” means Kids and Teens collectively.
“Site” means the grounds upon which the festival (including campsites and excluding carparks) occupies.
“Public areas” means areas of the site where access is not restricted to staff only including, performance areas, Kidszone, campsites and walkways.
The word “including” is understood to mean “including, but not limited to,”.
The plural implies the singular and vice versa.
Site access times
Access to the site will not be permitted outside these times.
Tickets
Sunflowerfest operates a graduated pricing system to make tickets more affordable the earlier they are purchased.
One ticket allows entry for one person.
Replacements will not be issued for lost, stolen or damaged tickets.
Cancellation of the festival is the only circumstance in which ticket prices will be refunded.
Tickets cannot be used as gifts, rewards or prizes or as part of any marketing, media or sales promotions (commercial or non-commercial) without the prior written consent of Sunflowerfest.
Tickets are not transferable.
Attendees must submit their ticket to be scanned upon entry where it will be exchanged for a wristband or a hand stamp.
All tickets are uniquely coded and only holders of official tickets will be allowed entry to the site.
If a ticket is found to have been duplicated, either in error or fraudulently, only the holder of the first ticket scanned will be admitted, regardless of original ownership, so it is your responsibility to keep your ticket secure once it has been issued to you.
Though the occurrence is rare, you should beware of unofficial ticket sellers. Attempts to use unofficial tickets to gain entry to the site will result in the ticket being rendered invalid and the holder being refused entry.
Tickets can be purchased at the gate during the festival, however these tickets can only be paid for using cash.
Wristbands & Hand Stamps
Wristbands will only be issued to campers.
Hand stamps will only be given to non-campers.
Wristbands identify which campsite you are permitted access to; for example, if your wristband is for the General Camping area, you will not be allowed to access the Family Camping area. Those with hand stamps will not be permitted access to the campsites at all.
If you leave the festival site you will only be permitted re-entry if you have a wristband. Those with hand stamps will not be permitted re-entry.
Staff may request to see your wristband or hand stamp at any time. Wristbands that have been tampered with or removed from the wrist will be rendered invalid. Individuals found on site without a valid wristband or hand stamp or in a campsite without a valid wristband or who refuse to show a wristband or hand stamp upon request from staff will be removed from the site and will not be permitted re-entry.
Replacements will not be issued for lost, stolen, tampered with or removed wristbands.
Wristbands are not transferrable.
Wristbands remain the property of Sunflowerfest until 17:00 on Monday.
Children
Sunflowerfest is a festival for the whole family so patrons are reminded that children will be present in all public areas at all times.
Kids who are attending the festival must be accompanied by a parent or guardian aged 18 or over at all times, even in the KidzZone.
Teens who are attending the festival must be accompanied by a parent or guardian aged 25 or over at all times, even in the KidsZone.
On entry to the site, children will be issued with a wristband which identifies them as being aged under 18 and on which their accompanying parent or guardian is required to write their mobile number (in case of emergencies).
All children who wish to camp must camp with their accompanying parent or guardian in the family camping sites (“family camping“).
Some acts may not be suitable for children and we will endeavour to ensure that these performances are scheduled after 21:00. Parents and guardians should check with a representative of a particular performance area if they wish to make sure an act is suitable for their child.
We will ask the acts not to swear or use adult concepts before 21:00, however since Sunflowerfest is a live festival, it should be noted that adherence to this cannot be guaranteed.
Campervans
Campervan tickets are supplementary tickets and cover the vehicle only. Any person who wishes to attend the festival in a campervan will also need to purchase a camping ticket.
Access to and exit from the site will be via an alternate route to other campers; pay attention to signs and staff directing traffic on approach to and exit from the site.
You should bring enough supplies (including food and drink) to last until traders start to trade which will be when the gates open for family campers at 11:00 on Friday.
There will be no access to public areas, other than the field where your campervan will be located, until 11:00 on Friday.
Car parks
Designated car parking areas will be made available adjacent to the site and can be used by anyone attending the festival.
There is a fee which applies to all vehicles entering through the car park gates, even if they are just dropping patrons off at the main entrance to the site. For this reason, we advise you to use our free shuttle service instead of bringing your car to the site.
Carpark tickets can be pre-booked at a discounted rate. Vehicles that do not have a carpark ticket will be charged a premium fee on entry. Carpark tickets and details of the premium fee are available on the tickets page of our website.
We encourage patrons to, wherever possible, travel to the site using public transport, bicycles, car share schemes and our free shuttle bus service in order to reduce the cost for you, reduce the number of vehicles in the car parks and reduce the level of traffic in the surrounding locality.
Health and safety
Strictly no fires; disposable BBQs and camping gas stoves may be used only in designated and signposted areas.
Cigarette butts must disposed of responsibly; disposal receptacles will be provided throughout the site.
Smoking is not permitted on any of the stages or in any covered performance area.
Excessive exposure to loud music can cause damage to your hearing (especially children); ear plugs are recommended.
Strobe lighting may be in use at any performance area.
Any patron with a serious medical condition should make themselves known to medical staff when they arrive on site.
All patrons are required to observe restricted areas and follow the instructions of staff and signage in all public areas.
Alcohol
Adult Campers may bring a reasonable amount of alcohol to consume in the campsites. Alcohol may not be taken from the campsites to the public areas. Non-campers are not permitted to bring alcohol.
A reasonable amount of alcohol for one person for the entire weekend is considered to be 36 cans of beer/cider OR two litres of wine OR one litre of spirits.
Alcohol will only be admitted upon first entry to the site, when you receive your wristband. Patrons entering the site who already have a wristband will not be permitted to bring alcohol so if you need to make multiple trips between the car parks and the site you must make sure to bring your alcohol with you on the first trip.
Patrons who bring alcohol may be asked to provide photographic identification (“ID“) to verify their age. If ID cannot be produced when asked you will not be permitted entry to the site with alcohol.
Glass bottles are prohibited.
Litter
You are reminded that although you will feel part of a large and vibrant community, for the duration of your stay you will be resident in the countryside, on land that is a working farm during the rest of the year and as such litter is an acute problem.
You should not bring to the festival more equipment than you will be taking home again.
Any litter should either be taken home with you or disposed of responsibly in receptacles provided throughout the site.
If you purchase something new for the festival, you should remove all packaging at home before you arrive.
Glass is strictly prohibited.
Prohibited items
A number of items are not allowed on to the site including:
Any such items must be surrendered to security staff (“confiscated“) upon entry or entry will be denied.
Miscellaneous
Trading is not allowed anywhere on the site or in the car parks without the prior written consent of Sunflowerfest.
No cash machines will be available on site; certain vendors (for example, the bar) may provide limited debit card cashback facilities.
To ensure there is enough space for everybody wishing to camp you must only bring a tent which is appropriate for the number of people sleeping in it; two people do not need an eight man tent.
All patrons (including children) may be subject to photography or film and audio recordings (“recordings“) by us, security staff or police. Recordings of you as part of the audience may be used by us for our promotional purposes and no consent from you is required other than by the purchase of your ticket. Recordings may be used by security staff or police for the safety of all patrons or for crime prevention.
Reservation of rights
Although Sunflowerfest makes every effort to avoid exercising these rights (where appropriate) it should be noted that we reserve the following rights:
Limitation of liability
To the maximum extent permitted by law, Sunflowerfest accepts no liability for:
General
You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
These terms and conditions may be varied by us from time to time. Such revisions will apply from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
These terms and conditions contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
These terms and conditions will be governed by and interpreted according to UK law. All disputes arising under these terms and conditions will be subject to the exclusive jurisdiction of the UK courts.
Sunflowerfest details
Sunflowerfest Unlimited CIC is a community interest company incorporated in the UK with registered number NI618198 whose registered address is Tubby’s Farm, 31 Cabra Road, Hillsborough, County Down, BT26 6NB and it operates the festival known as Sunflowerfest. The registered VAT number is 164532120.
You can contact Sunflowerfest by email on info@sunflowerfest.co.uk.